EMAA · BRG Management

Privacy Policy

Last updated: August 3, 2026

BRG Management LLC (“us”, “we”, or “our”) operates the EMAA platform at emaa.vip and emaa.io (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use the Service.

We will not use or share your information with anyone except as described in this Privacy Policy. We use your personal information solely to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information we collect

While using the Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you, including but not limited to:

  • Name
  • Email address
  • Telephone number
  • Property and service addresses
  • Details of service requests, jobs, and payments handled through the platform

How we use it

  • Operate your account and the services you request through the platform
  • Send transactional notifications about your own work on the platform (job offers, schedule confirmations and changes, on-site status updates, and payment confirmations) by the channels you enable — in-app, email, or SMS
  • Respond to support requests
  • Improve the Service

We do not send marketing or promotional communications through this Service.

SMS / text message notifications

  • SMS notifications are optional and off by default. You opt in by adding your phone number to your account profile and enabling SMS in your notification preferences (Account → Notifications). Each notification channel can be individually turned off at any time.
  • Message frequency varies with your activity on the platform.
  • Message and data rates may apply depending on your mobile plan.
  • You can cancel SMS at any time by replying STOP. After you text STOP, we send one confirmation message and you will receive no further texts. To opt back in, text START to the same number and make sure SMS is enabled in your notification preferences — the in-app toggle alone cannot re-enable a number that texted STOP.
  • Reply HELP for help, or contact us at ai@brgintl.com.
  • Carriers are not liable for delayed or undelivered messages.
  • Mobile phone numbers and SMS opt-in consent are never shared with or sold to third parties or affiliates for marketing or promotional purposes.

See also our SMS Notification Terms.

Service providers

We employ third-party companies to facilitate the Service (for example, message delivery and payment processing). These providers have access to personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Security

The security of your personal information is important to us. No method of transmission over the Internet or electronic storage is 100% secure; while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Accessing, removing, and correcting your information

You can download a copy of the personal information we hold about you at any time from your account settings. To have your account information removed or corrected, contact us at ai@brgintl.com, or use the account-deletion request option in the same place. We are committed to responding to requests promptly.

Children's privacy

The Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18.

Compliance with laws

We will disclose personal information where required to do so by law or subpoena.

Changes to this policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page.

Contact us

Questions about this Privacy Policy: ai@brgintl.com.